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ayellitis75:

Hello M9ers where can we publish .cbr files or comic book files?

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Reply   .   Report 11 hours ago
yeemei12

yeemei12 ADMIN :

Hi, we had Manga category previously, meaning users can publish the files. However, the category is no long available for publish anymore.
Report 8 hours ago

bdshab:

hi dear

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Reply   .   Report 16 hours ago
yeemei12

yeemei12 ADMIN :

Hi, may I help you?
Report 8 hours ago

reni_gg_army:

I wanna change my username! I was part of gg_army. i'm not anymore. I need help

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Reply   .   Report yesterday, 11:05AM
MieczysławPAWEŁ

MieczysławPAWEŁ:

My dear, You can not change your username!!!.. You can only change the login password and address mailbox.
Report yesterday, 12:00PM
yeemei12

yeemei12 ADMIN :

Hi, Pawel is right that the username cannot be changed once it's registered. What you may want to do is register a new account with new username that you wanted.
Report 8 hours ago
reni_gg_army

reni_gg_army:

this is bad. I don't wanna lose my stuff
Report 1 hour ago
reni_gg_army

reni_gg_army:

thanks for the help anyway
Report 1 hour ago

pvlalina PRO :

Hi.Today I can't upload any .apk file , it's say "Incorrect file type" but all files are ok since I upload to other stores too without any problem.Please check.
Thank you

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Reply   .   Report yesterday, 9:35AM
icecoolapps

icecoolapps PRO :

Hi, yes it seems that I can't publish apk files to the wallpaper section. The allowed files are only png,jpg and other image files.

Can the moderator please let us know if any changes were made yesterday?
Report yesterday, 10:29AM
pvlalina

pvlalina PRO :

Somebody can answer,please? Because I paid the PRO membership just for this feature.
Report 18 hours ago
woodenboxlwp

woodenboxlwp PRO :

yes yes, it seem the wallpaper category has broken and not accept APK file type anymore since 28 august 2014 (yesaterday). thus i no longer able to upload any live wallpaper on wallpaper category. I'm a pro member
Report 8 hours ago
woodenboxlwp

woodenboxlwp PRO :

when I upload my live wallpaper to android app category->live wallpaper, all of them got rejected. already report it trough each form from rejected files tab though
Report 8 hours ago
yeemei12

yeemei12 ADMIN :

Hi, let me check this up and get back to you as soon as I received the updates. Sorry fro any inconvenience caused.
Report 8 hours ago
woodenboxlwp

woodenboxlwp PRO :

thanks for the reply yeemei, looking forward for the resolve. cheers
Report 6 hours ago
yeemei12

yeemei12 ADMIN :

Hi all, this should be solved now, I have tried to upload and it's working, please try again and let me know if there is any problem. Thank you!
Report 6 hours ago
woodenboxlwp

woodenboxlwp PRO :

Hi, still cannot upload the apk to wallpaper "Incorrect file type. Please click here to try again." the error message still appear, I already clear cache and cookies.

still occur on my place 6:30 PM GMT 7. can you help check again ?
Report 2 hours ago
icecoolapps

icecoolapps PRO :

Yes, the same error is still happening. Although now the wallpaper category shows that apks are allowed, on uploading the 'incorrect file type' error is displayed
Report 2 hours ago
pvlalina

pvlalina PRO :

The same here, still get the error message.
Report 1 hour ago

Jumpinus PRO :

why i can't check my download detail???
http://p.mobile9.com/jumpinus/ this is my profile link
in this i show 14 downloads but it cant appear in my analytics so, i think its wrong.
if any solution of this (check my download details) then plz reply me on jumpinjackus@gmail.com

Thank you



comment_photo_138788.png  ( Edit )

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Reply   .   Report yesterday, 8:23AM
yeemei12

yeemei12 ADMIN :

Hi, the analytic you meant was the download amount under the file?
Report 8 hours ago

vedma9:

Hello why can't i change my username??

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Reply   .   Report yesterday, 5:52PM
MadMisfit

MadMisfit:

yes, you cannot change your username,
so you stuck with it, unless you make a new account
Report yesterday, 2:53AM
yeemei12

yeemei12 ADMIN :

Hi, thanks @MadMisfit for your explanation. @vedma9, username can't be changed once it's registered.
Report yesterday, 7:40AM

DianaOrtiz0113:

Buenas Tardes tengo un problema al descargar un tema para mi nokia lumia 520 me dice que no se puede instalar que se produjo un problema con la empresa necesito ayuda urgente!!, gracias por la a atención prestada

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Reply   .   Report 3 days ago, 10:56PM
yeemei12

yeemei12 ADMIN :

Hi, can you please have your problem in English? Besides, may I have the link of themes which you failed to download? Thanks.
Report 3 days ago, 6:49AM

catherinepwilson:

I am trying to download e books for my kindle previously I have had no problems now I am getting asked am I alien bot etc when I type in the code it just keeps going back to the same message any suggestions I have paid my membership and really enjoy the site

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Reply   .   Report 4 days ago, 7:17AM
yeemei12

yeemei12 ADMIN :

Hi, sorry for inconvenience caused. Generally, the verification message will only showing once. Do you mean you couldn't access to Ebooks section at all but only seeing the message?
Report 3 days ago, 6:53AM
catherinepwilson

catherinepwilson:

no it brings up are you human bot or alien I put the code in and when try to download the book it brings the same box up to the side and will not let me do anything have you changed the download system
Report 3 days ago, 12:24PM
catherinepwilson

catherinepwilson:

thankyou
Report 3 days ago, 12:24PM
yeemei12

yeemei12 ADMIN :

Hi, I tried to download some ebooks but I only had once the message when I select the books. It's not showing again when I was about to download. Did you try to clear browser cache? Can you please try to do that and download again? If that happens again, please provide me the file URL that have this problem. Thank you.
Report 2 days ago, 7:56AM
catherinepwilson

catherinepwilson:

I am not sure how to do that can you please advise thanks
Report 2 days ago, 8:01AM
yeemei12

yeemei12 ADMIN :

You may refer to here on refreshing the browser cache: http://www.refreshyourcache.com/en/home/
I wish this is useful to you.
Report 2 days ago, 8:13AM
catherinepwilson

catherinepwilson:

thank you I have followed the instructions and have come back on the site and tried to download I get through the initial putting the code in find the book and when I press the download button it brings up the box again to put code in but it moves to the side and freezes the screen
Report yesterday, 1:07AM
yeemei12

yeemei12 ADMIN :

Can you please send a screenshot of the error page and the ebooks file you tried to download that caused the issue to support@mobile9.com? Also, if possible, can you please change your password to a general one, and allow me to access? If yes, please send along mobile9 username and the general password you changed to support@mobile9.com together with the screenshot and file link. Thank you so much.
Report yesterday, 7:42AM

wiwoaprilia:

Why now everytime I download ebook file from my smartphone always can't be opened. Because the file I dowloaded in BIN format instead of epub? What happened?

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Reply   .   Report 4 days ago, 3:09PM
yeemei12

yeemei12 ADMIN :

Hi, I have reported the problem to the team. Once I receive the update then I will get back to you regarding this. Meanwhile, you may download ebooks using our mobile9 app: http://gallery.mobile9.com/f/2412362/

Thank you and sorry for inconvenience caused.
Report 4 days ago, 6:23AM

Galina53 PRO :

Hello ! There is no possibility to edit Ringtones!!!

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Reply   .   Report 5 days ago, 1:17PM
yeemei12

yeemei12 ADMIN :

Hey, may I know what are you trying to edit? Title or description of ringtones?
Report 4 days ago, 6:27AM
Galina53

Galina53 PRO :

This time, in general, it is impossible to edit anything the description, a file...
Report 4 days ago, 6:37AM
yeemei12

yeemei12 ADMIN :

Hey, I have tried from my side to edit the description of ringtone files, but I have no problem in doing that. Do you still having the problem?
Report 3 days ago, 6:54AM
Galina53

Galina53 PRO :

Hi! I now will try. Problems in the days off was not only at me.
Report 3 days ago, 7:22AM
Galina53

Galina53 PRO :

Now all works! Thanks!
Report 3 days ago, 7:25AM
yeemei12

yeemei12 ADMIN :

Glad to hear that. Thanks.
Report 2 days ago, 7:56AM
Galina53

Galina53 PRO :

Report 2 days ago, 8:01AM