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cobaoksana:

Hello dear Shing !10 Files in 10 / 15 Categories I upload pictures but the counter does not count the uploaded images please tell me this achievement is active or not and maybe I do not even close and wanted to ask you how to create a collection in section Curator I don't understand how to do it thanks

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Reply   .   Report 2 days ago, 1:19PM

La_Reina79:

Hello dear Shing! Can you pls check my achievement? The participation and winning TMC 411 is missed.
http://gallery.mobile9.com/f/4671164/

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Reply   .   Report 4 days ago, 4:37PM
next_thursday

next_thursday:

Hello, I have this problem too
http://gallery.mobile9.com/f/4671280/
Report 4 days ago, 8:55PM
yeongshing

yeongshing ADMIN :

Ok, I re-added the achievement for your files.

next_thursday, yours one is now showing in Achievement, under file might have delay.

La_Reina79, yours is not yet showing. I will check back tomorrow to see if it's updated.
Report 3 days ago, 11:34AM
next_thursday

next_thursday:

Thanks you very fo help
Report 3 days ago, 10:59PM

Roguen7312:

Hello, I have been a premium member now for a while, but it seems I am unable to download books without the family friendly option. Why is this the case?

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Reply   .   Report 22 Sep, 3:20PM
yeongshing

yeongshing ADMIN :

Hi, your premium subscription expired 2 days ago and it seems that your paypal failed to renew. Can you check if your Paypal payment details are updated?

You will be able to find your subscription under Pre-approved Payments after login Paypal. Can you see is the subscription still available?

If you need further assistance regarding your premium subscription, please email to support@mobile9.com

Thanks
Report 23 Sep, 2:08AM

Gribella:

Hello dear Shing! I have taken part more than in 30 competitions. But for today I have only 11 points. Why?

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Reply   .   Report 20 Sep, 4:18PM
yeongshing

yeongshing ADMIN :

Let me check.
Report 21 Sep, 1:33AM
yeongshing

yeongshing ADMIN :

All recent weeks' credits haven't been successfully added to most participants somehow. Sorry for the delay, I will check and update them together with this week's achievement and credits.
Report 21 Sep, 1:36AM
Gribella

Gribella:

Thanks , I will wait.
Report 21 Sep, 9:26AM

wotthell:

Still have square covers - take it the released update didn't work or was not dealt with?

Can you advise Yeongshing ?



comment_photo_169284.jpg  ( Edit )

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Reply   .   Report 20 Sep, 4:06AM
yeongshing

yeongshing ADMIN :

Sorry for the mis-inform. The update last week wasn't successfully made live as scheduled. There should be another schedule to make all the changes live this week. I need to confirm that again.
Report 20 Sep, 10:28AM
jaded_juniper

jaded_juniper:

Thanks for your effort yeonghsing... those square thumbnails is simply an eye sore LOL
Report 20 Sep, 2:54PM
yeongshing

yeongshing ADMIN :

Yeah I know. I feel the same too. :P
Report 21 Sep, 1:32AM

wotthell:

**** Houston, we have a problem *****

Not able to upload, stops at 100% and does not go any further *sigh

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Reply   .   Report 14 Sep, 12:17AM
yeongshing

yeongshing ADMIN :

what..... ok, we are looking at this now.
Report 14 Sep, 10:31AM
yeongshing

yeongshing ADMIN :

Tried to upload some PDF and Epub, seems able to upload. Can you try upload 1-2 files again? It might be temporary server disconnection.
Report 14 Sep, 10:48AM

Asfiyaa:

If its possible, please could someone upload The Amazing Book is Not on Fire by Dan & Phil, compatable with the iPhone 6s. Or can anyone link me to where i can find the ebook

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Reply   .   Report 13 Sep, 6:03PM
wotthell

wotthell:

what format does iphone 6 accept? and your post should really be on EBooks group
Report 14 Sep, 12:45AM

next_thursday:

Hello there, my theme for DC Gothic girl is not visible in gallery
http://gallery.mobile9.com/f/4683875/

It shows the last theme with the car



comment_photo_169145.png  ( Edit )

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Reply   .   Report 13 Sep, 1:25PM
next_thursday

next_thursday:

Also the same problem with the last wallpaper
Report 14 Sep, 8:11AM
yeongshing

yeongshing ADMIN :

Hi, it's showing now. We haven't do anything to it and not yet able to replicate the issue. We will try to find out more if we receive more reports regarding this in future..
Report 15 Sep, 11:26AM

wotthell:

What's the story with the square book covers on the new list? Yukky !

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Reply   .   Report 13 Sep, 8:16AM
yeongshing

yeongshing ADMIN :

Let me check with our team and get back to you later.
Report 13 Sep, 8:39AM
yeongshing

yeongshing ADMIN :

We will be released an update by this weekend that will return the preview to normal.
Report 15 Sep, 11:29AM
wotthell

wotthell:

Thank goodness for that - I find it painful to view as it is now
Report 15 Sep, 11:31AM
wotthell

wotthell:

given it is a public holiday on Monday I take it dupes will not be removed until Tuesday?
Report 15 Sep, 11:35AM

edytka1754:

hello dear, I do not see this theme in the general gallery

http://gallery.mobile9.com/f/4683422/

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Reply   .   Report 11 Sep, 6:30AM
yeongshing

yeongshing ADMIN :

ok, i will look into it.
Report 13 Sep, 1:31AM
edytka1754

edytka1754:

ok, still i not see
Report 14 Sep, 9:02AM
yeongshing

yeongshing ADMIN :

Hi, it's showing now. We haven't do anything to it and not yet able to replicate the issue. We will try to find out more if we receive more reports regarding this in future..
Report 15 Sep, 11:26AM
edytka1754

edytka1754:

Hi Shing, i see now also, thank you
Report 15 Sep, 3:16PM