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PDStudios PRO :My recently uploaded themes and apps are not visible in the search results.It's been 3 days now plz help
yeemei12 ADMIN :Hi, I have tried to search for your recently uploaded app by sorting the apps category to newest (left image) and search by the app name using the search bar (right image) and as shown, it's visible in the general gallery.
yeemei12 ADMIN :Hi, Hi, may I know whether you try to view or download ebooks using the mobile site or app? If it's app, please check if you have updated to the latest version (http://gallery.mobile9.com/f/2412362/ ), this is the latest version of mobile9 app where you can download Ebooks.
I have tried to download ebooks using own device from both app and mobile site but not having the problem as you mentioned. So, I would appreciate if you could provide me more information such as is there any error message occur when you try to download the ebook?
am using celkonc555 i want games ur website games are not supporting
yeemei12 ADMIN :Hi, you may browse games that compatible with your device, Celkon C555 by searching and select the device, then go to the Apps category. Below is the link to apps or games for your device:
Please help me - can the virus is in my profile on the site M9 ?
Me and everyone logged in or not on M9, every time when you open my profile:
gets this pop-up a message "Authentication Required" :
The server http://aportal.bplaced.net:80 reguires a username and
password. The server says: Passwortgeschuetzt (powered by
Log In ( Buttons) Cancel
Thank you for your help!
yeemei12 ADMIN :Hi Pawel, the issue has been reported to the team and I will get back to you as soon as I received the update. Sorry for any inconvenience caused.
yeemei12 ADMIN :Hi Pawel, we found that the authentication required pop-up message is due to there is embed movie at your About Me section as the picture below:
So after you remove that movie from About Me, there should be no authentication required pop-up message anymore.
I removed that movie of About Me - now it is well.. No pops up message "authentication required". Thanks for your help!!!.
protsenko2006 PRO :Hi dear admins!
I beg to solve my problem too. In my gallery I do not see all the works! Thank you!
PDStudios PRO :Please admins our themes are also not visible .Please help .4-5 Themes are not visible anywhere on Mobile 9 .Bring them back NOW !
yeemei12 ADMIN :Hi protsenko, you may check your profile again, it should be no problem now. I viewed your profile from my side and there is no problem anymore.
@PDStudios, which of your themes are not visible? Can you please provide me the IDs? Thank you.
protsenko2006 PRO :yes, now it is no problem, thanks!
PDStudios PRO :Still our themes are invisible from M9 .We don't have specific ids as themes are not visible .Do something admin yeemei12 Help us ! bohot hui chu giri
yeemei12 ADMIN :@PDStudios, may I know where you see that your themes are invisible from M9? Can you please send me the link? The IDs I mean were the theme links, so can you please provide me the links to your themes which you said invisible as well? Thank you.
PDStudios PRO :how can i provide links to files which are invisible to me ?
yeemei12 ADMIN :Why do you say it's invisible? Do you mean you published your themes, but you can't see it in your gallery? Or it's invisible in somewhere else? Please let me know where is it invisible. Besides, did you check those themes that you said are invisible under rejected files?
What are the themes that invisible? I can still see your latest published themes (example: http://gallery.mobile9.com/f/4183827/). If you could provide me the IDs or the links to themes that you said it's invisible, I could check those up. However, without this, I can't track anything as I couldn't get any information from you. Thank you.
yeemei12 ADMIN :Thanks for your suggestion. But, may I know what do you mean by "not queued properly"? As under the Achievement, those featured files are arranged according to the dates published, from the earliest to the latest published files.
Galina53 PRO :Many thanks for a solution of a problem with gallery. But there is still a problem - at me my collections were gone!
Now i have also checked my collections. As i did not created any new or special collections, there is only 1 by default collection- ''My Favourites''. It is only showing 2 files in it which i favourited today, but i have favourited more the 20000 files till now. Please help.
yeemei12 ADMIN :Hi all, the problem regarding the collections have also been reported and the team is solving it. Will get back as soon as the update is received.
@magicas1, the issue already reported together and waiting for the update.
yeemei12 ADMIN :You're welcome
Galina53 PRO :Hello dear Mey! Probably, there is a sense to think to developers over statistics under files. Why it is impossible to make statistics same, how in gallery at users? That occurs under files. If there are 1000 loadings will show more than 1000 will not appear yet 2000. And if 10000 will show more than 10000 while loadings do not reach 20000. It-not is normal. On a file of 18000 loadings, for example, and shows more than 10000! If each user sees the correct statistics at itself in gallery why it is impossible to see it under a file?
Galina53 PRO :Example
Certainly, from the point of view of mathematics 35000 more than 30000. But it-not the statistics who changes with such interval. And, if 100000 loadings? What is the time to wait for change of the mute?
yeemei12 ADMIN :Hi Galina, thank you for your suggestion, I will pass the message to the team.
Hi magicas, you're most welcome Glad to know it's all working well