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M9 HQ

The home of people behind mobile9. Join this group for the latest site updates, features, bug fixes, tips, behind the scene photos, and trade secrets.

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LastKingz:

Hey yeo, just want to thank you and the team for getting the activities page back up and running. Good work

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Reply   .   Report 10 hours ago

AngelineeMonach:

Hello dear adm. It seems I have got a problem. My download numbers have gone down.
Last time I logged in I had almost 4.7 million and now I have only 4.3 million??
I checked and no file was rejected, so, it should be going up, not down.

Also, some files are showing 0 downloads and I am sure they had been downloaded several times.

I saw some posts, the problem is happening to all users?
what happened?? thanks in advance!

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Reply   .   Report yesterday, 6:57PM
yeongshing

yeongshing ADMIN :

Hi Angelinee, the server storing download numbers had been reset a week ago, and everyone see their files' download number is 0. However, the actual number is not lost, when someone download your file, the download numbers will be restored. So it will takes some time to wait for the file being download again and restore number. For now your total download numbers on profile has restored until 4.3M and will continue to increase.
Report 18 hours ago
yeongshing

yeongshing ADMIN :

Sorry for the inconvenience.
Report 18 hours ago

yeongshing ADMIN :

Hi all m9ers, we are having a watchface contest right now, open to all mobile9 members.

Please click below for more info: http://m9.my/go/wfpcontest


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Reply   .   Report 2 days ago, 7:39AM

saulegraza6:

I am not able to see any activities happening in my profile and my followers accounts. Why?

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Reply   .   Report 27 Aug, 9:02PM
yeongshing

yeongshing ADMIN :

Hi, we are still working to get the Home Activities back to normal. Will let you know when we fixed it. Sorry for any inconvenience caused.
Report 6 days ago, 7:40AM
yeongshing

yeongshing ADMIN :

Hello, just wanted to let you know that the Home Activities is working now.
Report yesterday, 5:12AM

slaczky PRO :

Hello, I have premium publisher account, and I have some problems.

When I'm trying to upload an apk for a game that is imported from google play, I get this error: "Incorrect file type. Please click here to try again."
When I try again, I get the same error.

I want to ad my facebook page to my profile, and I get this error: "Invalid link. Facebook page link should look like http://www.facebook.com/mobile9 and cannot be a Facebook profile."

My facebook page link is this:
https://www.facebook.com/pages/Yugel-Mobile/227821784070316

Please fix this.
Thanks.

Regards,
Attila

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Reply   .   Report 27 Aug, 3:15PM
yeongshing

yeongshing ADMIN :

Hi, received your email and replied. Please check. Thanks
Report 6 days ago, 7:38AM
slaczky

slaczky PRO :

Thank you.
Report 6 days ago, 9:00AM

lanlanlan23:

Hi i was not able to see the activities on my wall can you tell me why?

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Reply   .   Report 24 Aug, 11:47AM
Hexrana70

Hexrana70:

Me too..Still not working..

This is your homepage. After you follow some M9ers their most recent published, favourites and status updates will appear here.

I followed so many people the last three days i should work..Somethinks still wrong
Report 25 Aug, 5:55AM
yeongshing

yeongshing ADMIN :

Hi, we are working to get this back to normal. Sorry for the inconvenience caused.
Report 25 Aug, 10:40AM
Hexrana70

Hexrana70:

It´s still not working..Over one week now..
Report 5 days ago, 8:36AM
yeongshing

yeongshing ADMIN :

Hello all, just wanted to let you all know the notifications and home activities are working now.
Report yesterday, 4:13AM
Hexrana70

Hexrana70:

WOW Thanks..
Report yesterday, 4:36AM

Zuza_987 PRO :

Hello Shing!
I had 5.3 million downloads now have 1.1 million, I do not see my gallery work that I added is not visible, and invisible are also comments that I write, what happened?
Please check this! Thank you in advance!

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Reply   .   Report 23 Aug, 11:16AM
yeongshing

yeongshing ADMIN :

Hi, we have noted this and is checking. Will get back to you once we figure out. Thanks for informing us.
Report 24 Aug, 6:10AM
yeongshing

yeongshing ADMIN :

Here's what happened. The server storing the downloads count was reset last week but the download numbers are not actually lost. The download number for your individual files would be 0 until someone downloads that file, then the download number will be restored.

It probably needs some time to restore eventually when someone download your files. As now you can see that some of your files' download number have been restored. We apologise for the inconvenience caused.
Report 24 Aug, 7:35AM
Zuza_987

Zuza_987 PRO :

I understand, thank you for your answer.
Report 24 Aug, 10:12AM

LastKingz:

Hey yeo, just a heads up. You may receive a lot of complaints soon. The total download count, and the individual download count for files has been significantly reduced for every single M9 publisher. You all may be facing server problems.

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Reply   .   Report 22 Aug, 11:52PM
yeongshing

yeongshing ADMIN :

Yea, we realised the issue and is checking now. Thanks to all the quick reports by users.
Report 24 Aug, 6:10AM
LastKingz

LastKingz:

No problem yeo, thanks a lot
Report 24 Aug, 11:41AM

wotthell:

Seems to be a problem - total download number has been reduced from thousands to 130
and all but the last dozen or so uploads show 0 downloads 0 favs.
Is this what happens when you purchase Premium Membership?
It has happened to the fellow member I purchased Premium for also.

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Reply   .   Report 22 Aug, 11:13PM
yeongshing

yeongshing ADMIN :

Hi, we have noted this and is checking. Will get back to you once we figure out. Thanks for informing us. Received your email as well.
Report 24 Aug, 6:09AM
yeongshing

yeongshing ADMIN :

Here's what happened. The server storing the downloads count was reset last week but the download numbers are not actually lost. The download number for your individual files would be 0 until someone downloads that file, then the download number will be restored.

It probably needs some time to restore eventually when someone download your files. As now you can see that some of your files' download number have been restored. We apologise for the inconvenience caused.
Report 24 Aug, 7:34AM

Symtronix:

hi, I just joined, how to upload?

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Reply   .   Report 02 Jul, 6:12PM
MGRomy

MGRomy:

Click the PUBLISH option at the top...
Report 03 Jul, 5:47PM
Symtronix

Symtronix:

hey, thanks.
Report 04 Jul, 12:01PM
alisaeed550

alisaeed550:

there isn't any link to save the files..help .
http://gallery.mobile9.com/f/2835847/?ref=1983
Report 06 Jul, 11:03PM
LastKingz

LastKingz:

Isn't there a download link on the page? Are you using your phone or a browser on your PC? Because I can see the download link on my browser.
Report 07 Jul, 12:33AM
yeongshing

yeongshing ADMIN :

For Desktop browser, click Download > Save File then the download will soon auto start.
For Mobile browser, just click Download and the download will soon auto start.
Report 07 Jul, 9:47AM
alisaeed550

alisaeed550:

I use operamini 8 and till now there isn't any link for saving the file and it doesn't downloud after I use the downloud link .
Report 07 Jul, 7:07PM
MGRomy

MGRomy:

Are you using your phone or a browser on your PC?
Report 17 Jul, 5:38AM
alisaeed550

alisaeed550:

Thanks now the save link apear on my operamini on my nokia 5130c mobile .
Report 17 Jul, 3:36PM
MGRomy
Report 29 Jul, 3:11AM