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so you stuck with it, unless you make a new account
yeemei12 ADMIN :Hi, thanks @MadMisfit for your explanation. @vedma9, username can't be changed once it's registered.
yeemei12 ADMIN :Hi, can you please have your problem in English? Besides, may I have the link of themes which you failed to download? Thanks.
yeemei12 ADMIN :Hi, sorry for inconvenience caused. Generally, the verification message will only showing once. Do you mean you couldn't access to Ebooks section at all but only seeing the message?
yeemei12 ADMIN :Hi, I tried to download some ebooks but I only had once the message when I select the books. It's not showing again when I was about to download. Did you try to clear browser cache? Can you please try to do that and download again? If that happens again, please provide me the file URL that have this problem. Thank you.
yeemei12 ADMIN :You may refer to here on refreshing the browser cache: http://www.refreshyourcache.com/en/home/
I wish this is useful to you.
yeemei12 ADMIN :Can you please send a screenshot of the error page and the ebooks file you tried to download that caused the issue to email@example.com? Also, if possible, can you please change your password to a general one, and allow me to access? If yes, please send along mobile9 username and the general password you changed to firstname.lastname@example.org together with the screenshot and file link. Thank you so much.
why everytime i use search engine for ebook the result is different from what i type, i search 1 book and the result is 84 pages of different books, and its very annoying
and i use the website
is there something wrong? can you fix it?
yeemei12 ADMIN :Hi, I have tried to search Ebooks by typing 'Jennifer' as keyword and here is my search results: http://gallery.mobile9.com/topic/?ii=3768&ty=551&tp=jennifer
This means my side has no problem in search engine. Can you please try again by typing the name of books or authors? and please let me know if it's still can't work.
Thank you and sorry for inconvenience caused.
yeemei12 ADMIN :Hi, the search engine will show relevant results, meaning when you are trying to search for Kele Moon, it shows results with 'moon', then this is right. If when you're searching Kele then it's showing results other than books from Kele Moon, it's possible that there is no ebooks by her is published.
It's the same when you put Beth Ehemann and it shows Elizabeth as there is 'Beht' in both names. I tried to put Ehemann and I got results like this: http://gallery.mobile9.com/topic/?ty=ebooks&tp=ehemann, ebooks by Beth Ehemann.
So my suggestion is trying to put just a word of authors names. I wish this is helpful to you.
it's just odd that before when you would search it would be relevant results from the beginning, especially if you put in a full name!
yeemei12 ADMIN :You're welcome!
Some authors surnames are very common and I don't want to have to scroll through every author with the same surname to find the book i want. Need to be able to get exact results
yeemei12 ADMIN :Hi, I suggest to filter the type of books you would like to search, this may helps in sorting the best results you are looking for. Regarding the author names, you may try to search a word of name of author or book which is not so common. I wish this is helpful.
yeemei12 ADMIN :Hi, you mean download files or upload files? If it's error in publish files, please send an e-mail to email@example.com including details as below:
1) File that failed to upload
2) Details of the file (title, description, etc.)