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I have published 29 August theme and flash http://gallery.mobile9.com/f/4263092/
A week later, on September 6, my work (flash) was published by another author
(even the names are not changed) http://gallery.mobile9.com/f/4269537/?ref=3229
What does it mean? And how to react?
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ArthurWill ADMIN :There are lots of files being published everyday and thus not possible for our moderators to remember each and every files. That's why there is one dedicated button in every file page for people to report duplicate file. Just tap "Report" > Duplicate > Give us a link to your original file. Our moderators will go through and remove accordingly.
Removed my competitive work because "Incorrect Category"
I do not understand. why not first just wrote what I would have edited?
I beg you to return my file, and I will edit.
yeemei12 ADMIN :Hi, sorry for the mistake. I have returned the file to your gallery, you may check it. I will check again with moderator. Thanks.
yeemei12 ADMIN :Hi, was away for weekend and not able to provide instant response, sorry for inconvenience caused. Glad to know the file is back
Several DC entries had been deleted including my work for the reason of incorrect category..I categorized mine as originals for the reason of its my work & made by me..
It's very unfortunate that they deleted our works just like that (specially knowing its an entry).It would be much appreciated if you guys notifies us first before doing some action specially if it concerns about competitions.
How about adding some new category for competition entries !!
May we know whose the one responsible for this action so that we can have a word with her/him not to criticized but to discuss her/his side & our side.
FILE ID number : 4277546
I completely agree with Heavens bro, even my DC entry was rejected with the reason ''Incorrect Category''. I've put my entry in 'MOVIE' Category since it was made on the movie Titanic. Its so disappointing that we've given our time to make competition entries & yet they are rejected.
My REJECTED FILE ID - 4277749
yeemei12 ADMIN :Hi, I have checked with moderators regarding those rejected files you all gave to me, thanks for that. Sorry for the mistakes that they rejected it incorrectly. The files have been back now.
It's ok we understand,sometimes unnecessary mistakes do happens to all of us..
Ramaisraw bro & Warda & other participants would understand it too for sure!!
Have a Nice day !!
yeemei12 ADMIN :You are welcome! Thanks for the understanding too! Goodluck for contest
yeemei12 ADMIN :You're welcome all, anything just let me know and I will try my best to help!
I've another problem with my DC Wally. My file is Visible in M9 General Gallery, but i can't see it in My Gallery. It seems like its Hidden from my gallery.
I can attach a screenshot if you want to see..
yeemei12 ADMIN :Hi rama, may I know is your file showing in your gallery now? As @bur-belka can see it already. ")
vijayrajput027 PRO :my app http://gallery.mobile9.com/f/4276297/ is still on review process from last 4 days...when it will be available..???
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yeemei12 ADMIN :Hi, as replied in the previous post, we were having holidays and just back to work. By right your apps have been approved now.
vijayrajput027 PRO :thank you
yeemei12 ADMIN :You're welcome.
I'm using google chrome as a browser when I log in at Mobile 9 website. I don't use the app because the updates were a day delayed so I keep abreast with what's happening on my activities page. Since it's bugged out I can't do that anymore.
Your assistance would be very much appreciated.
yeemei12 ADMIN :Hi, I tried to download Ebooks but have no problem in doing that. Same goes to comment and favourite, I can comment under a file and favourite without error as well. Is everything there fine now? The Ebooks problem should also be fixed, so it should be able to download.
yeemei12 ADMIN :Hi, we have received error reported in regards to Ebooks previously but it should be fixed. Can you please provide the URL to which Ebooks that you failed to download? Also, are you downloading it using website or mobile site?
yeemei12 ADMIN :May I know the device you are using? Also, as requested, the URL to files that you failed to download.. As we have solved the problem earlier on, so have to take a look on this issue.
yeemei12 ADMIN :Hi all, the problem should be fixed but there is still minor problem with it, and it's in fixing, sorry for inconvenience caused. Meanwhile, can you guys please try so:
1) Clear browser cookies or cache and try again
2) After tap the Download button, wait for a moment and see if the file starts to download (as we realized needed to wait for some time after tapping the download button)
Oops! Failed to add comment.