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Fizzyfifi:

Is there an app for M9 in the apple store for my iPad?
And how do I find it
My apple Id is linked to the USA store - not India store hope this ifno helps!!!!!!!!!!

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Reply   .   Report 9 hours ago

Fizzyfifi:

yeongshing ADMIN : Recently I have 5 people add books to Favourites but the number Has not changed on my Profile page
Previously I had sent you a message on M9 HQ about favourites and received no response from you
When will my query be addressed???????????????

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Reply   .   Report 9 hours ago
Fizzyfifi

Fizzyfifi:

Two more books added to Fav. number still at 177??
Report 5 hours ago

Wenbra99:

502 bad gateway.... Grrrrrrr this is happening too often.

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Reply   .   Report 4 days ago, 2:58PM
yeongshing

yeongshing ADMIN :

Sorry for the inconvenience, we are trying to trace the issue. Are you still having this issue now?
Report yesterday, 11:33AM

Gribella:

Hello!

To me have not added in achievement participation and a victory in RC Week 490.
I see that to other participants is added.

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Reply   .   Report 5 days ago, 11:45AM
yeongshing

yeongshing ADMIN :

Sorry Gribella! Looks like I missed that file of yours. @.@' Just added the achievement.
Report 4 days ago, 8:19AM
Gribella

Gribella:

Thanks dear! But under a file has appeared nothing.
Report 3 days ago, 8:57AM
yeongshing

yeongshing ADMIN :

It may takes a bit of time. But I will try re-do and see again.
Report yesterday, 11:41AM
yeongshing

yeongshing ADMIN :

It is shown in your achievement but not yet under your file. We will monitor this again in 1-2 days.
Report yesterday, 11:44AM
Gribella

Gribella:

Ok!
Report 12 hours ago

Slavatcka:

Hello dear Shing!

Why you do not add participation in competitions in achievements???

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Reply   .   Report 19 Aug, 8:30AM
yeongshing

yeongshing ADMIN :

Hi, couldn't add earlier. Last week re-added some again. During weekend already show changes on profiles. Can you take a look again?
Report 22 Aug, 4:42PM
Slavatcka

Slavatcka:

Hi! Yes, now I see. Thanks! Additions there was no more month. Therefore I have written to you.
Report 5 days ago, 5:22AM
yeongshing

yeongshing ADMIN :

Sure, i understand. It is also fine for you to write to me as soon as you have any question.
Report 4 days ago, 8:16AM
Slavatcka

Slavatcka:

Fine!
Report 2 days ago, 4:14PM

wotthell:

May as well have another rant
Can you please explain how a file with a release date of 16 August, 2016 (special edition), which was notated in the description, can be considered a duplicate of a file uploaded in 2014 with a release date of 2011 ?

Makes no sense to me.

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Reply   .   Report 17 Aug, 2:24AM
silver_link

silver_link:

Yea, happened to mine too. It's worse if it's a re-release with updated contents. The file was deleted as dupe. Now I'm dubious whether to upload something that goes....previously published as.....
Report 17 Aug, 7:52AM
wotthell

wotthell:

I think I must need glasses,I can't see a response from admin here * big sighs !
Report 17 Aug, 8:14AM
victoriajsanz64

victoriajsanz64:

I had the same problem - but mine was even though no one had a file of said book ( searched for it to see if someone did have a file) it still came out as a duplicate then relegated to the reject folder..
Report 17 Aug, 6:40PM
yeongshing

yeongshing ADMIN :

Can you please upload again? And as a standardized format in future, please put the Special Release/Edition in first line of description (you may have done so) or title.

In case, we lost our glasses on the day and rejected book which is special release, you can report under Profile>Uploads>Rejected files.

FYI, I could restore the rejected file but due to system limitation, it won't go to the front of new list.
Report 18 Aug, 9:09AM
silver_link

silver_link:

@yeongshing, the rejected files only listed 20 and that's a bother. Is there any way to increase that number? But don't do so at the expense of corrupting the whole server (ebook section) as M9 has been and still is experiencing glitches of all kinds that would put virus programmers to shame.
Report 19 Aug, 12:33AM
wotthell

wotthell:

What sequence of listing is used ? - yet to figure that out. It doesn't seem that the last file rejected appears at the top of the list.
Report 19 Aug, 12:53AM
silver_link

silver_link:

Midnight Fire (Kindle Edition) Revised Edition 2016 of previously 1992 publication
Published April 24th 2016 by Butterfly Kisses Press
Kindle Edition, 317 pages
Author(s): Madeline Baker
ASIN: B01EBBVH0A
Edition language:English
Average rating: 5.00 (7 ratings)
@yeongshing, I reported one of my rejected 'duplicate' from my Rejected files. This is a test of sorts. For one thing, it takes time, secondly I can't remember all my revised/re-published editions that were rejected as dupes. Thirdly, I don't fancy doing things twice. I am wondering whether the re-up file is going to appear on my gallery. In the middle? At the top? As I said, it's a test.
Report 19 Aug, 1:02AM
wotthell

wotthell:

If the file is resurrected by Admin it will appear at the place it was in your gallery. If however you re-upload it (an annoyance & waste of data) it will appear as a new file and cross fingers, toes, legs that they have their glasses on when it comes to the next review
Report 19 Aug, 1:26AM
silver_link

silver_link:

Maybe next time, I should just write on top of the description.
NOT DUPLICATE...NEW EDITION.
Report 19 Aug, 3:37AM
wotthell

wotthell:

It has been suggested " And as a standardized format in future, please put the Special Release/Edition in first line of description " and if you have a look here this surely should catch the un-glazed eye http://gallery.mobile9.com/f/4675445/
Report 19 Aug, 4:24AM
silver_link
Report 19 Aug, 4:37AM
yeongshing

yeongshing ADMIN :

@silver_link: the rejected files was increased to 50 but not sure due to what it's back to 20. I'm checking with the tech team.

@wotthell: the sequence is based on newest file ID, so if you have an old file removed, you might not see it in the list if your list is already full with most recent rejected uploads.

I have communicated this long ago with our team but the conclusion was there will not be any change made to the list because of a few reasons, and one of them is due the code is very old and complex, it's not easy to change and very likely will cause a lot of bugs. We see more other priorities than putting a lot of effort into fixing this. So yeah, unless we have gain more resources or if we have time in future, then only we can work on it.
Report 19 Aug, 6:15AM
yeongshing

yeongshing ADMIN :

@silver_link: if you put "NOT DUPLICATE...NEW EDITION", it might seems weird to other members when they read it? ^^'

You can copy and paste the line like "Midnight Fire (Kindle Edition) Revised Edition 2016 of previously 1992 publication" in first line or top of description as minimal information for us to look for, if you already have this info.

From now on, if the book that you upload is new special edition/release/revised version of old books which is not a duplicate, but our admin rejected it as duplicate due to missed read the special edition remark in the first line of file description, you can report it in rejected files and we will help you republish it as new upload. Of course the file will appear in your account.
Report 19 Aug, 6:46AM
silver_link

silver_link:

@yeongshing, it's my personal belief that M9 ebook reviewer(s) are short-staffed and he/she/they has/have no time to really look into uploaded files. Namely, certain non-VHS files are family-filtered while those VHS files are left untouched. What's the criteria?
Then, sample files are approved (I don't have issues with that) but users like me, I wish to have full-length books, not 20% sample files. Another uploader to upload a full-length file then gets it rejected due to duplicate?
Another question : Would a file with the same title, same author but different file size gets rejected as dupe? Say, 2.7MB versus 548kb? I have epub files like that. They appear no different when opened and I cannot say why they've different sizes.
Usually I will upload the smaller size file as I believe users wouldn't want their reading device space taken up by bigger files.
Report 20 Aug, 2:57AM
wotthell

wotthell:

Would be interested in the answer to this, but I fear it will be lost - a new post might be the way to go Apologies for such a long post but just want to make sone points.
1. Sample files should be notated as such in the subject line, and the full book should not be removed as a duplicate (that would be ridiculous)
2. ARC's (Advanced Reader Copy) I am a firm believer of not allowing these to be uploaded at all. Some authors have refused to publish if they find an ARC has been uploaded to a pirate forum. But if they are allowed here then it should be made clear in the subject line and the published version when uploaded should not be seen as a duplicate.
There are no determined guidelines as to how to entitle the file, hence no consistent format. Getting uploaders to follow such guidelines would probably be a game loser imo and I doubt very much that Admin staff would have the time nor inclination to open files to check content. I have made a suggestion in the past that there be a box for Title, one for Author, another for Series (add a drop down for Sample, ARC) but I am told that would not be possible.
3.On the issue of size, I have been informed that size of file is taken account of and is not considered a duplicate - however - I totally disagree with that stance. It is easy to change the size of file, so we could end up with multiple duplicates being accepted as a consequence. The aim, I thought, is not to have duplicate files?
Difference in size is usually as a consequence of embedded fonts, though there are other reasons. Sometimes it just depends on who published the file as to the software they used to generate it.
Majority of my files are retail - I make no changes to those files, so if it is 48mb (eg P.S. I Like You) that is what I upload.You can of course pick up a conversion for less than 500k but the retail quality of the file would be compromised. As a reader, that probably isn't a major issue,but to a collector of books it is. Hence I rarely download from forums, unless it is to spot check the quality of a file labelled "retail".
The fact that AZW3 files are not allowed on here, I have no option but to convert the file and put up what I consider to be a poor substitute.
Report 20 Aug, 4:12AM
silver_link

silver_link:

A new post with my comments appearing out of the blue would've lost the subjects of this thread.
I am leery of suggesting additions to M9 for fear of the entire ebook section collapsing. Sorry yeongshing but I do not have much faith in the tech team.
Report 20 Aug, 4:37AM
yeongshing

yeongshing ADMIN :

I will read your comments again later and reply.
Report 22 Aug, 5:59AM
yeongshing

yeongshing ADMIN :

Replies to silver_link:

Namely, certain non-VHS files are family-filtered while those VHS files are left untouched. What's the criteria?
We can't read every books, that would take too long time and we need admin to work on other stuff too.

Then, sample files are approved (I don't have issues with that) but users like me, I wish to have full-length books, not 20% sample files. Another uploader to upload a full-length file then gets it rejected due to duplicate?
Same as above, we can't read every book and the admin might also lack of knowledge about the books. Now I am not sure how to be able to identify that quick and easy even when there is lack of knowledge about the book, but we will try to work that out. If you have any good idea, please feel free to let us know.

Would a file with the same title, same author but different file size gets rejected as dupe? Say, 2.7MB versus 548kb? I have epub files like that. They appear no different when opened and I cannot say why they've different sizes.
Yes, it would be rejected as duplicate when identified.
Report 22 Aug, 5:07PM
yeongshing

yeongshing ADMIN :

Replies to wotthell

1. Sample files should be notated as such in the subject line, and the full book should not be removed as a duplicate (that would be ridiculous)
2. ARC's (Advanced Reader Copy) I am a firm believer of not allowing these to be uploaded at all. Some authors have refused to publish if they find an ARC has been uploaded to a pirate forum. But if they are allowed here then it should be made clear in the subject line and the published version when uploaded should not be seen as a duplicate.

Re 1 & 2: Both above are like what you said, if doesn't open the file and read the book, it is difficult to identify which is sample or ARC. We haven't manage to work out this one.

3.On the issue of size, I have been informed that size of file is taken account of and is not considered a duplicate - however - I totally disagree with that stance. It is easy to change the size of file, so we could end up with multiple duplicates being accepted as a consequence. The aim, I thought, is not to have duplicate files?

Re: As informed earlier, we now no longer solely depend on file size. We took the general form of publish title into account too, such as if you have written book name and author name in title, it will be able to filter based on book name and author name. It is still yet to realize why some files get through duplicate filter. One of the possible reasons could the user ignore the message and proceed to upload. But I doubt that is the main reason.
Report 22 Aug, 5:24PM
wotthell

wotthell:

Regarding "Sample" and "ArC" perhaps a statement on the publish file form asking for uploaders to be sure to put the word "Sample" and "ArC" in the title line may help to some degree. Not everyone will abide by it but any identified as such will help.
Report 22 Aug, 10:23PM
yeongshing

yeongshing ADMIN :

Communicating your suggestion with our team.
Report 4 days ago, 8:22AM

wotthell:

Just so you can see there is no difference in naming convention, but the duplicate script did not kick in nor did my file show in search results for JJ

and would you mind yeongshing responding to my communications both email and a comment on your wall. Being ignored is somewhat annoying.



comment_photo_168530.jpg  ( Edit )

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Reply   .   Report 17 Aug, 2:11AM
yeongshing

yeongshing ADMIN :

Noted, I am checking with the tech team.
Report 18 Aug, 8:41AM

wotthell:

Hate to be repetitive - but here goes - my download numbers are going down again - just seems to me whenever I reach a certain threshold the count goes backwards - if it can't be fixed then remove the number altogether - drives me insane, hence my nag posts.
Apart from this and the issue with possible duplicate script not working for all (maybe) everything else seems to be on track. (thanks for that).

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Reply   .   Report 15 Aug, 11:57PM
yeongshing

yeongshing ADMIN :

Can you email us a file that you tried to upload but it shows unrelated duplicate link(s)?

We need
- The file that you try to upload
- The cover
- Duplicated links suggested by system


As for the decreased download, it probably not because of reaching certain threshold, because when you get this issue, we also received a few reports from other users.

The last time we implemented some ways to restore the decreased number from within 1 hours to few days. We are looking into this.
Report 16 Aug, 4:11AM
wotthell

wotthell:

I haven't had a problem with the duplication script, but it appears other people may be having it. 2 files of mine uploaded again by another member. I did report both hours prior to New list being updated. One has been dealt with, the other still on the New List. Why?
Report 16 Aug, 4:37AM
wotthell

wotthell:

The only problem when getting the false duplicate warning is probably because the character cut-off check point is too small example I would get a false warning for these two titles - different books
Inspector Alleyn 3-Book Collection 9 (The Ngaio Marsh Collection) Ngaio Marsh
Inspector Alleyn 3-Book Collection 10 (The Ngaio Marsh Collection) Ngaio Marsh
Report 16 Aug, 4:41AM
yeongshing

yeongshing ADMIN :

It is possible that sometimes the book format/title may be minor altered purposely or not, can causing system unable to filter or detect.

As for title, the filter is not too strict because we need to optimize the accuracy, so that can avoid either not getting any duplicate suggestion or getting too much unrelated suggestion.

We will schedule to optimize the duplicate detection again.
Report 17 Aug, 1:30AM
wotthell

wotthell:

Well it jut isn't working properly - JJ just uploaded a duplicate of my file 1. It did not give her an error, 2. when she searched it did not show on results 3. her naming convention was EXACTLY the same as mine !
Report 17 Aug, 2:04AM
jaded_juniper

jaded_juniper:

Yep.. i did a search before uploading and the result was negative so i uploaded it. And no duplicate notification message appeared when i publish it.
Report 17 Aug, 7:46AM

wotthell:

Does M9 have no one in either Admin nor Tech Team overseeing the site on Weekends?

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Reply   .   Report 14 Aug, 8:39AM
yeongshing

yeongshing ADMIN :

Yes, we have people to look out but it is minimal, not full time. Normally you might not see me around replying message but in case there is issue with the server, someone in our tech team will notice and take action first.
Report 15 Aug, 4:19AM
wotthell

wotthell:

Might be good if they could advise they are aware of the problems over the weekend by just posting a note on this group page - would save 10's of people saying the same thing. Why don't they acknowledge our concerns ? Even if they cannot fix them at least let us know they are dealing with it.
Report 15 Aug, 6:37AM

notouchy:

I can't download ebooks! there are no covers/thumbnails of the books... there is a waiting time even if i was logged in, at the end of the countdown it says 'connection timed out'.. i am wondering about this... i mean my connection is enough i guess because on youtube i can watch straight with no buffer... is it just me and my connection or what?
Thats all and thanks anyway... looking forward for a reply...

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Reply   .   Report 14 Aug, 2:26AM
imels

imels:

me too, I couldn't download ebooks since last night, only text and no picture...
Report 14 Aug, 6:34AM
wotthell

wotthell:

It would appear the server is down - nothing will happen now, they will find out about it on Monday and fix it......who knows when. We can't upload either so you won't miss out on anything new since Friday.
Report 14 Aug, 8:36AM
yeongshing

yeongshing ADMIN :

@notouchy, @imels, Hi, can you try again? We released a fix and now you should be able to download files as usual. Please let me know whether you are able to download or not. Thanks.
Report 15 Aug, 11:25AM
notouchy

notouchy:

@admin... everything seems OK now... tnx :--)
Report 15 Aug, 12:15PM