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M9 HQ

The home of people behind mobile9. Join this group for the latest site updates, features, bug fixes, tips, behind the scene photos, and trade secrets.

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__Naz__:

im asking all admins.Why this discrimination ? Why not featured my files, i see many bad works are featured.

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Reply   .   Report 19 hours ago

brusamarello:

Hi there l am having problems downloading ebooks can you help thanks maria

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Reply   .   Report 2 days ago, 12:09PM

sweety-pie:

can i see a list of everything i ever downloaded on mobile9 ??????????

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Reply   .   Report 3 days ago, 8:38PM
yeemei12

yeemei12 ADMIN :

Hi, unfortunately, there is no way to see the files you have downloaded before. Unless you are using mobile9 app and download files from the app, then there should be a history of it.
Report 3 days ago, 4:07AM

Patacake55:

I had uploaded some files which have not been uploaded by others, however I get an error message that someone else had already done so and mine are duplicates. Can you please explain that?

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Reply   .   Report 21 Feb, 3:50AM
MadMisfit

MadMisfit:

Once I have the same problem but I continue to upload the files since I believe its not duplicated.
Report 22 Feb, 4:39AM
Patacake55

Patacake55:

I have uploaded again but still rejected as duplicated again
Report 22 Feb, 4:55AM
MadMisfit

MadMisfit:

what did you upload?
Report 22 Feb, 5:00AM
yeemei12

yeemei12 ADMIN :

Hi @Patacake55, that's not an error message but it's the message to let you know the reason of your files being rejected. There is nothing wrong with your files rejected as duplicate as there is already the same file has published before in our site and thus your file is rejected. I have checked few examples of your rejected file and please take a look as below:

Rejected as duplicate: http://gallery.mobile9.com/f//4393724/
Published before: http://gallery.mobile9.com/f/4377122/

Rejected as duplicate: http://gallery.mobile9.com/f//4393723/
Published before: http://gallery.mobile9.com/f/4377128/

Rejected as duplicate: http://gallery.mobile9.com/f//4393722/
Published before: http://gallery.mobile9.com/f/4377124/
Report 6 days ago, 1:51AM

belle1979:

hello... just want to ask. awhile ago i can automatically download ebooks and open it using my ipad but when i press full i think between the choices touch or full it change the way to download. how can i get back to the previous setting? thank you.

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Reply   .   Report 19 Feb, 8:52AM
yeemei12

yeemei12 ADMIN :

Hi, may I know when you go to mobile9.com from your iPad, you're in touch or full site? If you're in full site, please try with going to t.mobile9.com from your browser and see if it helps?
Report 6 days ago, 1:42AM

MadMisfit:

hello,
just wondering, how to start a group?

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Reply   .   Report 18 Feb, 6:13AM
yeemei12

yeemei12 ADMIN :

Hi, mind to share what kind of group you would like to start?
Report 6 days ago, 1:41AM
MadMisfit

MadMisfit:

I think anime group will be nice
Report 6 days ago, 2:37AM

baadeth:

Hi! I just have a question.. Why is it the eBook i published is on 'family filter off' but i selected 'family filter on' before i uploaded it? Any idea how can i fix it?

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Reply   .   Report 17 Feb, 3:06AM
yeemei12

yeemei12 ADMIN :

Hi, for your information, every files published will be validating by our moderators and they will approve or reject the files accordingly. Same thing goes to whether to family filter the files or not, they will put it family filter if there is adult content.
Report 17 Feb, 6:42AM
baadeth

baadeth:

Hello! I uploaded this file, http://gallery.mobile9.com/f/4395260/ then I accidentally deleted it. So, I uploaded that file again and it got rejected. I just want to know why..
Report 17 Feb, 9:10AM
yeemei12

yeemei12 ADMIN :

Hi, sorry for the late response as I was away for holidays. I have returned the file back to your gallery, please check it. Basically, it was due to you have uploaded the first file and it's approved, we didn't know that you deleted the file later and that's the reason when we saw the file again, we will remove it. Hope this is clear to you.
Report 6 days ago, 1:32AM

dbzlinkinpark:

Hello dear Admin, I have another question.
Can you please tell me How can I change my username?
Thank you.

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Reply   .   Report 16 Feb, 1:25PM
MieczysławPAWEŁ

MieczysławPAWEŁ PRO :

Hello dbzlinkinpark,
On M9 you can change password to the login - but can not be change username!..
Report 16 Feb, 2:43PM
imsagi

imsagi:

you cant change user name once is done
Report 17 Feb, 3:09AM
yeemei12

yeemei12 ADMIN :

Hi to all, thanks to @pawel & @imsagi, you're right that the username cannot be changed once registered.
Report 17 Feb, 6:39AM
deejssjyoutubechannel

deejssjyoutubechannel:

suggestion: paying for the username change should be added
Report 17 Feb, 6:46AM
yeemei12

yeemei12 ADMIN :

Hi @deejssjyoutubechannel, I have seen you have quite a few suggestions to us, thank you for that and it's much appreciated. Let us take your suggestions into consideration and see what can we do.
Report 6 days ago, 1:28AM

vankizzle:

only pro user can upload Icons, Stickers and Recipes???

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Reply   .   Report 11 Feb, 9:17AM
vankizzle

vankizzle:

m9 very greedy for money
Report 11 Feb, 3:19PM
yeemei12

yeemei12 ADMIN :

Hi, thank you for notified us about the problem that only Premium users can upload Icons, Stickers & Recipes which in fact, it's not true. Basic users can also upload Icons, Stickers and Recipes, however, there is problem with the families now, and I have reported it to the team to check and solve.
Report 12 Feb, 1:53AM
vankizzle

vankizzle:

thaks
Report 12 Feb, 6:45AM
yeemei12

yeemei12 ADMIN :

Hi vankiz, the problem should have been resolved. Please check it and let me know if there is any problem.
Report 13 Feb, 1:21AM

Debann59:

How do I transfer my new ringtone to my phone? I have tried putting it on an sd card but it kept saying that the card was write protected. I tryed loading on to my phone but my computer does not reconize my phone. Help!!!!!!!!!!!!

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Reply   .   Report 09 Feb, 9:52PM
yeemei12

yeemei12 ADMIN :

Hi, may I know what is the device model you are using?
Report 10 Feb, 5:21AM