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yeongshing ADMIN :Hi, can you take a screenshot of what you see in Notifications page now and send to us? You can post here or email to firstname.lastname@example.org. Thanks.
Well, let's hope the Admins can help out yaa..
btw, they're great, very beautiful, eye-catching. you made them?
maybe it's your browser that's not working properly? have u tried to update, or to clean the history/cache, or even uninstall and reinstall?
I hope the m9 techs can fix whatever system glitch is causing you problem soon.
I din't notice any recent updates on m9, and I don't understand anything about code, but it's true that they should thoroughtly test it before making permanent or long-term changes.
Try scrolling down through All Files until you reach the themes, to see if only those 20 show or all of them. I know it's not practical - at all - but if u have the time you could check.
But then again, I go to your page and click in Themes and all of them show just fine.
have u tried using the browser google chrome?
Wow, only minutes of difference from working to not working, I think it's as frustrating to the programmers as it is for us.
Yes, of course when we spend many hours here, we find more bugs and issues than someone who comes here only now and then;
I had a theory, that the not updating of the galleries (for ebook section) that is the issue some members are having, was because of the quantity of downloads (many files) in a very short amount of time. So the server couldn't keep up and update in time, but it's been going for 10 days now, so that's not it.
I like your idead about server load and speed of the scrolling, might be something along those lines.
But I hope the fix it in a way that does not send us back to having hundreds of pages to go through, the scrolling is so much better. I loved that update.
There is an email that you could use to comunicate with them about the problems, and the one time I used it, I got a reply pretty quickly (one or two days).
I don't know if it's in Canada, I know that in Terms of Service they cite California.
You agree that: (i) the Service shall be deemed solely based in the California; and (ii) the Service shall be deemed a passive website that does not give rise to personal jurisdiction over mobile9, either specific or general, in jurisdictions other than California. These Terms of Service shall be governed by the internal substantive laws of the State of California, without respect to its conflict of laws principles. Any claim or dispute between you and mobile9 that arises in whole or in part from the Service shall be decided exclusively by a court of competent jurisdiction located in Santa Clara County, California.
So maybe they were located in California?
is there any correlation about the location and the technicality "level"?
yeongshing ADMIN :@MJS60: we tried various times with different accounts and browsers but not able to replicate your problem. Do you mind change your password and email us the login credentials so that we can try to login here to check? Email: email@example.com
yeongshing ADMIN :Hi, sorry for the delay response. it is being fixing now... will update you when the change is live.
yeongshing ADMIN :We fixed it and the change should be live this weekend. Of course we will also need to verify the result on user end. Will let you know again when it's working.
was rejected as Duplicate,
when the same book uploaded AFTER mine is accepted:
Please, is is possible to put back my file?
Thanks in advance.
Put your youtube video embed code here.
FYI, in my Activities page, your file came after tiptoes. No offense.
yeemei12 ADMIN :Hey Angeline, in our moderation queue, the files being published are ranged accordingly and our moderators check the files accordingly too. As mentioned by our friends on the above, it could be your file is being published after the other user, and comment by @silver_link sounds correct? The Activities page updated based on the time of your activity.
Well. I really try to not upload duplicate, and the moderator can check If I upload a file and then i see someone uploadeed it before me, i always delete it.
also, I have no problems deleting a file, if you uploaded first, and u see that I uploaded the same file later, you don't need to report it. Just message me, and I delete the file.
yeemei12 ADMIN :Hey Angeline, let me check on that and get back to you then? And thanks for welcoming! As mentioned in other post, I'm just handling this for few days and will be on holidays after this. yeongshing will be back next week.
No problem hun, i think all of us (wotthell jaded_juniper, silver_link) wanna know better how m9 works on the approval of new files..
Obviously i can speak only about myself, and I do not mind other members asking me to delete dupes. Of course asking politely. I thought it was fine the way you asked that day. But just in case, I also prefer to report, and prevent the person on the other side getting peeved or something.
yeemei12 ADMIN :@Angeline, I have connected to our moderator to check on that, allow me to update you once I got the response.
HAPPY NEW YEAR 2016!!!! everyone and don't let these issues dampen our spirit.
Now I search the author's or series before uploading, problem is not all books show in search results.
Abou reporting dupes, I started reporting only after a little misunderstand some months ago; And I do agree that it's little incentive to upload if the person don't get the credits.
I want to stress here that I do not go searching for dups of my files. If I find one I might report (not always, for example, if the file is old I don't report, it's not worth the work).
And even then, I had some files gettting rejected as duplicate, even when the author or title do not show on the search. And as I have said before on another post, I follow many members that upload ebooks, then before I upload I check my activity list, to see if anyone has uploaded that title already.
@wotthell I totally agree with you. If there is a set way of naming the file, then it would be easier to find it.
If it takes some time for your file to appear, and someone else's file show normally, the original file is yours according to the number on the URL.
I know that the files that do not show on the New listing, also do not show in recent activities, and sometimes do not show in search (or it takes several days before they show). They need to correct that issue asap.
@AngelineeMonach, yup i hope some of the admins reading our comments would take note of the issues abound..
-- I think they check for files that should have family filter, other than that I don't know.
@AngelineeMonach hope so... ;P
Zuza_987 PRO :Hello Shing!
On my profile still do not see the comments!
Please check it, thank you in advance!
yeemei12 ADMIN :Hi Zuza, I have take a look at your profile and it seems to be able to see latest comments in your profile?
Can you please try to clear your browser cache and let me know if you still having this issue?
Zuza_987 PRO :Hello Yeemei, now I see the comments, I hope that it will be!
Thank you very much!
yeemei12 ADMIN :Great to know that! You're welcome!
Zuza_987 PRO :Happy New Year Yeemei!
Thanks in advance...
yeemei12 ADMIN :Hey Angeline, as mentioned in the other post, new uploads not showing in gallery issue should be solved, can you please check on that and let me know if you're still having the problem? Thanks!
hope everythign is okay with yeongshing?
yeemei12 ADMIN :Great to know that! Nope, I'm just handling this for few days, and still with mobile9 but not in M9 HQ She is fine, she is currently on holidays, thanks!
Oh I see, you guys alternate for going out on holidays. That's cool, very good for us users. hehe
What have u been doing, i mean, now that u are not in M9 HQ?
yeemei12 ADMIN :Well, it's just a coincidence that our holidays are different for just a few days. Over this weekend, I'll be on holidays too, I'm sorry if couldn't provide prompt response. I'm currently responsible for other tasks and projects, in relating to mobile9 as well.
I see. best wishes for your new m9 projects and tasks. I hope it's better then having to deal with these whining members (like me) hahaha