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Galina53 PRO :

Hello dear Shing! Again Error 502, again very It is difficult to add the comment on a wall!!!

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Respuesta   .   Informe ayer, 5:00PM
yeongshing

yeongshing ADMINISTRACIóN :

Noted. This is a bit tricky issue and we may need time to figure this out. Maybe for temporary you can try browse mobile9 at different time? We are doing our best to fix this asap.
Informe 18 horas hace
Galina53

Galina53 PRO :

Good
Informe 18 horas hace

spacegirl70:

I want these books by M.J. Rose: The Venus Fix, In Session, Sheet Music, Flesh Tones, In Fidelity, Lip Service. Can someone please upload them?

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Respuesta   .   Informe ayer, 4:46PM
yeongshing

yeongshing ADMINISTRACIóN :

Hi, try ask in Ebooks group. There are many book lovers there and they may have what you want.
Informe 18 horas hace

spacegirl70:

I am looking for a book called: scion of ikshvaku by Amish

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Respuesta   .   Informe ayer, 4:43PM

AngelineeMonach:

Hi dear! just a heads-up.
The message "502 Bad Gateway - The server returned an invalid or incomplete response." is back again since yesterday, but today after uploading some files it became impossible, geting the message all the time, and site became real slow.
Thanks in advance.. Yeongshing...

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Respuesta   .   Informe 3 días hace, 11:56PM
yeongshing

yeongshing ADMINISTRACIóN :

Hi. Ok, noted.
Informe 2 días hace, 1:41PM
yeongshing

yeongshing ADMINISTRACIóN :

and reported for checking.
Informe 2 días hace, 2:05PM
AngelineeMonach

AngelineeMonach:

sure, thanks.
Informe 2 días hace, 6:04PM

Galina53 PRO :

Hi dear Shing! The problem with FB is not solved!



comment_photo_157351.jpg  ( Editar )

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Respuesta   .   Informe 3 días hace, 4:51PM
yeongshing

yeongshing ADMINISTRACIóN :

This will need some time.
Informe 2 días hace, 8:03AM
Galina53

Galina53 PRO :

Ok! I hope that over the weekend the question will be solved. We cannot send competitive works in group on FB.
Informe 2 días hace, 8:19AM
yeongshing

yeongshing ADMINISTRACIóN :

Hey, i just looked closely again, i think the effect should be live now right, because from the screenshot you posted, there is not "STOP" and asking "Are you human, bot or alien?". Can you try again and see if still seeing "STOP"?
Informe 2 días hace, 3:25PM
Galina53

Galina53 PRO :

Now already all is good! Thanks! BTW "Are you human, bot or alien?" In Sunday was gone. But there was no image, as is shown in a screenshot.
Informe 2 días hace, 3:51PM
yeongshing

yeongshing ADMINISTRACIóN :

Hmm... regarding preview, i need to double check again. Will update you tomorrow.
Informe ayer, 1:26PM
yeongshing

yeongshing ADMINISTRACIóN :

Hi Galina, regarding sharing to FB, it's actually FB's issue, not from our site.

However, although you don't see the preview during sharing, but once you posted, there will be preview image show up in FB post that you just shared, or you can try refresh few times or click the share button few times then the preview image will appear.

Hope this helps.
Informe 17 horas hace
Galina53

Galina53 PRO :

Yes, Now I do so. I some times on М9 press the button. It helps.
Informe 17 horas hace

ymich:

yeongshing: Thanks for your fast reply!
Yup, I am only downloading from the same category. In the image attached, the button circled in BLACK appears when I want to download a file, but the item circled in RED does not appear after a few downloads...

So, I tried downloading a file from another category after the cannot download issue occurs again, but it doesn't work either.

x.x Best of luck for the issue solving!!



comment_photo_157347.png  ( Editar )

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Respuesta   .   Informe 3 días hace, 2:44PM
yeongshing

yeongshing ADMINISTRACIóN :

Ok, noted. Reported for checking.
Informe 2 días hace, 2:05PM
yeongshing

yeongshing ADMINISTRACIóN :

Hey ymich, we just fixed it. You can continue to enjoy unlimited download from mobile9. However, if problem still exist for you, do let me know so we will check.
Informe ayer, 1:12PM

ymich:

Hi, the previous question that I deleted because I thought the problem was solved, well... I was mistaken. The problem still exists.
The "Save File" download link doesn't work after maybe about 15 downloads. All I can do is log out and log back in again before refreshing the page, and only then can I download files again. Is there any way to solve this issue? Or is it a problem on my side?
Please help! Hope the issue resolves!! :'(

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Respuesta   .   Informe 3 días hace, 2:04PM
yeongshing

yeongshing ADMINISTRACIóN :

Hi, were you only download the same category of file, eg. ebook only or ringtones only? Have you tried download files from different categories to see if the "Save File" working before log out and login again?

And I also want to know is it you are seeing the same "Save File" button like normal but clicked and waited for quite some time still haven't able to download?

If it's not the same button(in case display error message or something else), a screenshot would be helpful.
Informe 3 días hace, 2:31PM
ymich

ymich:

I shall reply you with a new question so I can add a screenshot.
Informe 3 días hace, 2:42PM
yeongshing

yeongshing ADMINISTRACIóN :

Ok, take your time. Alternatively, you can email to support@mobile9.com. I'll probably check back tomorrow morning because now is late night for me already. xP
Informe 3 días hace, 3:10PM
ymich

ymich:

Alright, thanks for your help! I already created the new question when you replied though, haha. Hope you can solve the issue soon!
Informe 3 días hace, 5:48PM
ymich

ymich:

Hey yeongshing, hope you managed to find my new post.
Informe 2 días hace, 6:54AM

saravanan_gt:

good afternoon

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Respuesta   .   Informe 5 días hace, 10:15AM
Maytonn

Maytonn:

Good afrernoon
Informe 5 días hace, 1:38PM
yeongshing

yeongshing ADMINISTRACIóN :

Hi, welcome on board. ^^
Informe 4 días hace, 4:00AM

ymich:

Hi, recently I noticed that the title of the download page of the site have been edited.
The title starts with "Download........" which can be seen in the image instead of the name of the item to be downloaded. Is there any chance it will be changed back?
It was easier to sort the tabs then.. Maybe the word download can be pushed to the end of the title like "Egg Tart Recipes | Mobile9 Download" instead?



comment_photo_157250.png  ( Editar )

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Respuesta   .   Informe 17 Apr, 5:28PM
AngelineeMonach

AngelineeMonach:

Hi.. Hadn't noticed that.. It's true that the old way was better to sort the tabs ( I for one usually download many files opening the tabs all at the same time).. But I doubt they would change it back...
Informe 18 Apr, 12:00AM
ymich

ymich:

It's really easy to change back but I doubt they would too...
Informe 6 días hace, 2:27PM
yeongshing

yeongshing ADMINISTRACIóN :

Hello, our team has gone through some serious discussion before decided to change this for good. I cannot tell what will be later but I will keep a record of your feedback. Thanks.
Informe 4 días hace, 11:52AM
AngelineeMonach

AngelineeMonach:

No problemas dear... Thanks!
Informe 4 días hace, 12:23PM
ymich

ymich:

Thanks for listening!
Informe 3 días hace, 10:13AM

Galina53 PRO :

Hello dear mei!
There is no possibility to add the reference of work of competition in group on FB.
Instead of works such picture!



comment_photo_157244.jpg  ( Editar )

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Respuesta   .   Informe 17 Apr, 3:00PM
AMDOMINATOR

AMDOMINATOR PRO :

All You Need To Do Is Write Something
So The System Understands That It's Not Some Automated Thing.
Informe 17 Apr, 3:33PM
Galina53

Galina53 PRO :

Dear Amdo! Why you have not made it?
Informe 6 días hace, 5:16AM
yeongshing

yeongshing ADMINISTRACIóN :

Hi Galina, thanks for having been actively share mobile9 contents on FB. We are already aware of this and currently our team is fixing this issue. (Note: I'll be popping more around here now instead of yeemei.)
Informe 4 días hace, 3:59AM
Galina53

Galina53 PRO :

Hi dear Shing! The problem still exists. Yesterday still the site very badly worked. Error 502, it is impossible to add comments. It constantly happens in the days off. As you know, voting at us opens on Sunday evening. And always at this time we have problems with a site.
Informe 4 días hace, 4:34AM
yeongshing

yeongshing ADMINISTRACIóN :

The 502 bad gateway problem is fixed so should be fine since last week. If you still often experiencing this problem and also the problem to add comments, you can send screenshots of error to support@mobile9 so that we can take a better look.

May i know your "Sunday evening" is around what time?
Informe 4 días hace, 11:45AM
Galina53

Galina53 PRO :

With 15:00 GMT The site worked very badly for all. It is observed almost each days off and to address there is nobody at this time.
Informe 4 días hace, 12:27PM
yeongshing

yeongshing ADMINISTRACIóN :

I see. Thank you.
I will forward your feedback to our team and see what can be done.
Informe 3 días hace, 9:11AM
Galina53

Galina53 PRO :

Good!
Informe 3 días hace, 2:07PM