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mpek_giok:

hi,
why everytime i use search engine for ebook the result is different from what i type, i search 1 book and the result is 84 pages of different books, and its very annoying

and i use the website

is there something wrong? can you fix it?

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Répondre   .   Rapport 14 heures il ya
yeemei12

yeemei12 D'ADMINISTRATION :

Hi, I have tried to search Ebooks by typing 'Jennifer' as keyword and here is my search results: http://gallery.mobile9.com/topic/?ii=3768&ty=551&tp=jennifer

This means my side has no problem in search engine. Can you please try again by typing the name of books or authors? and please let me know if it's still can't work.

Thank you and sorry for inconvenience caused.
Rapport 10 heures il ya
kenhypno

kenhypno:

try a different search engine or browser??!!
Rapport 8 heures il ya
miss_piggy

miss_piggy:

i've been having the same thing for the past week or so ... anything i put in - specific author (eg. Kele Moon) i get everything with 'moon' rather than telling me there's nothing that matches. I've tried this with both titles and authors, and get heaps of results which are irrelevant, when before it was accurate at the start of the results then got less relevant or showed nothing...this is one search here: http://gallery.mobile9.com/topic/?ty=ebooks&tp="Kele Moon"
Rapport 1 heure il ya
miss_piggy

miss_piggy:

putting in Beth Ehemann - i get everything with Elizabeth, not Beth ...
Rapport 1 heure il ya
miss_piggy

miss_piggy:

I've noticed that regardless what i'm searching for, i'm getting the same books, from the same person, who has a PRO account...anything to do with that?
Rapport 1 heure il ya

Eclipse_Moon:

Hello! I have a problem with downloading files, I do not know what to do. Day after day, poorly loaded on the site. Have a lot of time to update and load again, and it is not always loaded. First loading is fast, and then about 35 percent and stop. Loading to other sites with no problems. What to do? Help please!

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Répondre   .   Rapport 2 jours il ya, 8:24AM
sharathssharaths

sharathssharaths:

It's issue by your server not form website. So try again or please update your flash or browser.
Rapport 2 jours il ya, 9:18AM
Eclipse_Moon

Eclipse_Moon:

Many times I have updated and still loaded after numerous attempts. Tried on other browsers, I don `t know what is the cause and what to do.
Rapport 2 jours il ya, 11:13AM
yeemei12

yeemei12 D'ADMINISTRATION :

Hi, you mean download files or upload files? If it's error in publish files, please send an e-mail to support@mobile9.com including details as below:
1) File that failed to upload
2) Details of the file (title, description, etc.)

Thank you.
Rapport hier, 8:42AM
Eclipse_Moon

Eclipse_Moon:

Hello. I not downloaded files for publication. A very long time to wait to download a particular file. Sometimes patience is not enough to wait a few hours and during that time repeatedly trying to download it. This applies not only to a single file. Currently I have already a few days trying to download files from the themes. I've got about 250 pieces. And for the 4 days I was able with great difficulty 36 works. Previously nebilo any problems with downloading and publication. I do not know what the reason.
Rapport hier, 10:03AM
yeemei12

yeemei12 D'ADMINISTRATION :

Hi, my advice is try to upload files using different browser, at different time, different places and also the strength of connection as these are the common reasons that will affect the process of publish files. I saw you have published files successfully yesterday, so there should be no error right? Please let me know if you have other problems.
Rapport 7 heures il ya

MadMisfit:

i know this is must be a silly question but can someone help me on how to find more group suggestion?

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Répondre   .   Rapport 2 jours il ya, 3:01PM
MieczysławPAWEŁ

MieczysławPAWEŁ:

hello!..
more groups is here:
http://community.mobile9.com/
Rapport 2 jours il ya, 4:58PM
MadMisfit

MadMisfit:

thanks Pawel
Rapport 2 jours il ya, 2:13AM
yeemei12

yeemei12 D'ADMINISTRATION :

Thanks Pawel for helping to ans! @Mad, yup you can have more groups by selecting the 'People' tab on top of the site.
Rapport 2 jours il ya, 2:38AM

hummingbird17:

i cant seem to see the wallpapers that i have uploaded and published ...why cant i see them ???

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Répondre   .   Rapport 4 jours il ya, 7:45PM
MadMisfit

MadMisfit:

I think it takes time to appear on the public gallery
Rapport 4 jours il ya, 3:10AM
yeemei12

yeemei12 D'ADMINISTRATION :

Hi, for your information, every files that are uploaded will not be available in the general gallery immediately. It will be available when the gallery is being refreshed.
Rapport 3 jours il ya, 3:12AM

MarianaMadail:

Every time I write down the name of the book I'm looking for more then 83 pages show up starting with books that don't even have the same name or author then the one I wrote.

It wasn't like this before. Can anyone tell me why this is doing this?

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Répondre   .   Rapport 5 jours il ya, 8:26PM
everymomentofforever

everymomentofforever:

we have the same concern. instead of stream lining the searches to make it easier it got complicated and hard and time consuming.
Rapport 5 jours il ya, 1:57AM
yeemei12

yeemei12 D'ADMINISTRATION :

Hi, can you please let me know whether you are using website, mobile site or m9 app that caused you unable to search the books you wanted? For your information, using the m9 app allowed only search user profiles or tags that tagged under a file.
Rapport 3 jours il ya, 3:19AM

mobifreebies PRO :

I cannot Publish apps automatically that are on Google Play and the manual process does not work either.
When asked to upload an icon 512 it tells me that " the required fields must be completed" even though they have been completed

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Répondre   .   Rapport 6 jours il ya, 6:17PM
yeemei12

yeemei12 D'ADMINISTRATION :

Hi, can you please send an email to support@mobile9.com providing details as below:
1) Screenshot of the error page
2) Files that failed to publish (apk)
3) Details to publish the file (preview images, title, description, etc.)

Thank you.
Rapport 6 jours il ya, 3:58AM

vijayrajput027 PRO :

one by one i'm losing my apps till now my three apps are removed from my app list..
can you tel me why..??? i'm not going to continue my account upgrade ..
please give me proper reson...??

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Répondre   .   Rapport 12 Aug, 6:28AM
yeemei12

yeemei12 D'ADMINISTRATION :

Hi, there are two reasons a file is not showing:
1) Published apps will take 1-2 working days to be approved or rejected by our gallery moderator to be published to the general gallery
2) Your files may be rejected, please check in your gallery, Uploads > All Uploads > Rejected files, the rejected files should be seen there together with the reason.

Thank you.
Rapport 12 Aug, 8:22AM
vijayrajput027

vijayrajput027 PRO :

k thanx
Rapport 12 Aug, 11:12AM
yeemei12

yeemei12 D'ADMINISTRATION :

You're welcome
Rapport 14 Aug, 2:51AM

reddysridhar:

hai when iam uploading files for lumia 625 wallpapers it is saying sorry the file you uploaded is not supported by the device pls help me admin

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Répondre   .   Rapport 09 Aug, 6:32AM
yeemei12

yeemei12 D'ADMINISTRATION :

Hi, I have reported this problem to the team. I will get back to you as soon as I received the update. Sorry for any inconvenience caused.
Rapport 11 Aug, 2:08AM
reddysridhar
Rapport 11 Aug, 5:58AM
yeemei12

yeemei12 D'ADMINISTRATION :

Hi, regarding the error you have when uploading wallpapers for Lumia 625, please check if the size you upload is the sizes in the image below:

If the size is correct, there should be no problem in publishing.
Rapport 2 jours il ya, 7:04AM

Jojo412:

My search did not exactly come up with what i type... like the file did not exist.

but when i scroll a few more pages down, the file is there?

is there something wrong with the search engine?

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Répondre   .   Rapport 09 Aug, 3:34AM
feidetic

feidetic:

The update for recently uploaded file is always late. I think that is why we can't search them.
Rapport 09 Aug, 3:47AM
LuneGoddess

LuneGoddess:

Same issue here!
Rapport 10 Aug, 9:10AM
yeemei12

yeemei12 D'ADMINISTRATION :

Hi, can you please let me know what files are you trying to search? The names?
Rapport 11 Aug, 3:38AM
Jojo412

Jojo412:

Hi admin, I'm just searching force books. By the book tittle or the author. Usually there's no problem, just recently the book won't show, and just come up with irrelevant result..
Rapport 5 jours il ya, 7:10AM
Jojo412

Jojo412:

Searching for books***
Rapport 5 jours il ya, 7:11AM
yeemei12

yeemei12 D'ADMINISTRATION :

Hi, may I know you are using website, mobile site or m9 app that caused you unable to search the books you wanted? For your information, using the m9 app allowed only search user profiles or tags that tagged under a file.
Rapport 3 jours il ya, 3:18AM

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Répondre   .   Rapport 08 Aug, 4:52AM
yeemei12

yeemei12 D'ADMINISTRATION :

Hi,

I have replied to the same post at my profile, and below is the replies:

For Honours, usually I have added it the latest by the weekend of the week the winners are announced, so your files honour had actually added but it doesn't appear, so I have re-added it and please check it.

Regarding the featured of contest works, I appreciate every participants efforts in every contests, however, it's not possible for us to feature every files of each contests. Therefore, I will usually go through contests files again and again, to see if which work that does not win the competition can get featured. Hope for your understanding.
Rapport 11 Aug, 1:50AM