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mangotango7 PRO :

Hello Mei!
Two days via browsers Internet Explorer, the Opera and the Firefox on m9 aren't displayed all pictures. Only through Chrome. Explain please in what the reason. Thanks!

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Ответ   .   Акт 5 часов назад
yeemei12

yeemei12 АДМИНИСТРАТОР :

Hi, may I know what pictures are you referring to that's not showing? The wallpapers section, user profile pictures or forum or gallery files? As I have no similar issue, I will need to clarify so that I could understand and help you better.
Акт 2 минут назад

AngelineeMonach:

Hi!!
If I upload a file in game category, will it be counted as app imported in the achievements, or only files uploads on the category apps counts?

thanks!

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Ответ   .   Акт 4 дней назад, 11:30PM
yeemei12

yeemei12 АДМИНИСТРАТОР :

Hi, the app imported in Achievements is achievement for importing apps from Play store, App Store, etc. Unfortunately, there is no longer able to import apps from those stores. Thus, file that upload to Games or Apps category will be counted as files uploads.
Акт 3 дней назад, 6:09AM
AngelineeMonach

AngelineeMonach:

Oh. No members can import fhose stores anymore? Even premium? What about app zealot badge?
Акт 2 дней назад, 7:26PM
yeemei12

yeemei12 АДМИНИСТРАТОР :

Yup, you're right that members (Normal or Premium) are no longer able to import apps anymore. Regarding the App Zealot badge, we can't remove the badge due to the reason of most users have achieved that earlier on, when the feature of importing apps was still there and they had the badge in their achievement. If we remove the badge, they will be losing the badge even though they have achieved that. Hope this is clear to you.
Акт вчера, 9:34AM
AngelineeMonach

AngelineeMonach:

ok. how long has it been unabled, i am asking because i recently imported some... And thanks @yeemei for the clarification.
Акт вчера, 6:58PM
yeemei12

yeemei12 АДМИНИСТРАТОР :

Hi, it has been disabled since last year. You're welcome! Recently imported some means? By right there should not be any import option so I wonder what do you mean by imported some?
Акт 10 минут назад

patron00:

hello

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Ответ   .   Акт 5 дней назад, 1:17AM
yeemei12

yeemei12 АДМИНИСТРАТОР :

hi!
Акт 3 дней назад, 6:09AM

__Naz__:

im asking all admins.Why this discrimination ? Why not featured my files, i see many bad works are featured.

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Ответ   .   Акт 5 дней назад, 7:24PM
ThemesAPK

ThemesAPK PRO :

yes
Акт 5 дней назад, 1:45AM
yeemei12

yeemei12 АДМИНИСТРАТОР :

Hi, we are here to listen if you think there is discrimination. I hope this helps in your understanding that there are many files being published everyday and it's not possible for us to feature every of it. We will be taking note of your files and will definitely feature it if it fulfilled the conditions.

May I have the example of you mentioned that's bad works and being featured?

Thanks!
Акт 3 дней назад, 6:28AM

ThemesAPK PRO :

My Themes are not getting featured anywhere .. Even after purchasing the premium feature i still have low download rates ,less facebook likes ,low community engagement .I request admins to check my premium subscription and also feature my content .Theme section does not shows up my content .Please suggest some ways so that i can contribute more to M9 community .

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Ответ   .   Акт 5 дней назад, 7:47AM
__Naz__

__Naz__:

because they discriminate
Акт 5 дней назад, 7:18PM
yeemei12

yeemei12 АДМИНИСТРАТОР :

Hi, I see you mentioned your content does not show up in Themes, can you please clarify on that? For your information, the files published will be available once it's validated by our moderators and the process will take 1-2 working days. This should have answered your question.
Акт 3 дней назад, 6:25AM

brusamarello:

Hi there l am having problems downloading ebooks can you help thanks maria

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Ответ   .   Акт 6 дней назад, 12:09PM
yeemei12

yeemei12 АДМИНИСТРАТОР :

Hi Maria, can you please clarify what problem are you having with downloading ebooks? Example, you're having issue in searching for a book, download error or opening it?
Акт 3 дней назад, 4:35AM

sweety-pie:

can i see a list of everything i ever downloaded on mobile9 ??????????

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Ответ   .   Акт 25 Feb, 8:38PM
yeemei12

yeemei12 АДМИНИСТРАТОР :

Hi, unfortunately, there is no way to see the files you have downloaded before. Unless you are using mobile9 app and download files from the app, then there should be a history of it.
Акт 26 Feb, 4:07AM

zai10:

SERIOUSLY??? MOST of my newest uploads are being filtered. Some of it are not overly sexual in the cover and Some are not even showing skin. Ughhh. This is so disappointing.

For this. How can you tell me that this should be in family filter??
http://gallery.mobile9.com/f/4398288/

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Ответ   .   Акт 24 Feb, 2:20AM
yeemei12

yeemei12 АДМИНИСТРАТОР :

Hi, for your information, the moderator will be validating the Ebooks based on not only the cover itself but also the content of the Ebooks. So if it's adult oriented Ebooks and after checking the content, we found it should be family filtered then that's the reason you will see your files been family filtered even the cover is not.
Акт 24 Feb, 9:32AM
zai10

zai10:

Then why is that someone upload the same book as mine, but the site didn't filter it???
Акт 6 дней назад, 4:30AM
yeemei12

yeemei12 АДМИНИСТРАТОР :

Can you please provide the example of uploading the same books as yours? By right there shouldn't be duplicate of files.
Акт 6 дней назад, 9:44AM
zai10

zai10:

and so on and so forth.
Акт 6 дней назад, 2:03AM
yeemei12

yeemei12 АДМИНИСТРАТОР :

Hi, I have removed those duplicate files. As mentioned, basically we checking the duplicate files based on the file size, so there might have files that are missing out. Sorry if this cause you inconvenience.
Акт 3 дней назад, 4:34AM

Elbie123:

I am (again) unable to download some ebooks. I am a premium member

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Ответ   .   Акт 21 Feb, 8:26PM
yeemei12

yeemei12 АДМИНИСТРАТОР :

Hi, I have checked your account status and you have not subscribe to any premium package, so you're not a premium member, is there any recognition that makes you or you have actually made payment to be premium member?

In regards to unable to download some ebooks, was it due to you're not a premium member and you have reached download limit, thus failed to download? or there is error message saying that you are failed to download?

Thanks!
Акт 23 Feb, 1:53AM

Patacake55:

I had uploaded some files which have not been uploaded by others, however I get an error message that someone else had already done so and mine are duplicates. Can you please explain that?

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Ответ   .   Акт 21 Feb, 3:50AM
MadMisfit

MadMisfit:

Once I have the same problem but I continue to upload the files since I believe its not duplicated.
Акт 22 Feb, 4:39AM
Patacake55

Patacake55:

I have uploaded again but still rejected as duplicated again
Акт 22 Feb, 4:55AM
MadMisfit

MadMisfit:

what did you upload?
Акт 22 Feb, 5:00AM
yeemei12

yeemei12 АДМИНИСТРАТОР :

Hi @Patacake55, that's not an error message but it's the message to let you know the reason of your files being rejected. There is nothing wrong with your files rejected as duplicate as there is already the same file has published before in our site and thus your file is rejected. I have checked few examples of your rejected file and please take a look as below:

Rejected as duplicate: http://gallery.mobile9.com/f//4393724/
Published before: http://gallery.mobile9.com/f/4377122/

Rejected as duplicate: http://gallery.mobile9.com/f//4393723/
Published before: http://gallery.mobile9.com/f/4377128/

Rejected as duplicate: http://gallery.mobile9.com/f//4393722/
Published before: http://gallery.mobile9.com/f/4377124/
Акт 23 Feb, 1:51AM