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The home of people behind mobile9. Join this group for the latest site updates, features, bug fixes, tips, behind the scene photos, and trade secrets.

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ikdus:

Hi,
I have tried to sms ringtones and games to my new nokia 220, but all I get is: Failed to send, please try again later. I have checked and double checked the phonenumber. What do I do wrong?

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Trả lời   .   Báo cáo 22 giờ trước
yeemei12

yeemei12 người quản trị :

Hi, can you please send an email to support@mobile9.com providing the phone number and files that you would like to sent? Thank you.
Báo cáo 20 giờ trước

idias_1 PRO :

Hi there ..
Please help to check my achievement points is not display on my profile page .. :surrender:
Have a nice day ..

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Trả lời   .   Báo cáo 23 giờ trước
yeongshing

yeongshing người quản trị :

Hi, can you tell me which achievement points do you mean?
Báo cáo 20 giờ trước
idias_1

idias_1 PRO :

Hi Shing ..
What I mean is the total achievement and downloads in profile page is not showing ...
Thanks for the prompt attention ..
Báo cáo 6 giờ trước
idias_1

idias_1 PRO :

Hi Shing ..
After closer examination, the total achievement points font is white in color and my profile background is also white ..
Sorry for the trouble ..
Báo cáo 5 giờ trước

__Naz__:

pls update my Contest Sage.....

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Trả lời   .   Báo cáo 2 ngày trước, 3:28PM
yeemei12

yeemei12 người quản trị :

Hi, can you please clarify what can I help? Do you mean your contest badge? Thank you.
Báo cáo 2 ngày trước, 4:11AM
__Naz__

__Naz__:

Hi Yeemei, my contest sage ( contest win. Theme Making Challenge, Symbian Theme Contest, Android Theme Contest ) 35 but it didnt update.still 34 wins
Báo cáo hôm qua, 2:17PM
yeemei12

yeemei12 người quản trị :

Hi, I already pass the message to forum contest manager, yeongshing. After she checked on that, I will get back to you
Báo cáo 23 giờ trước
yeongshing

yeongshing người quản trị :

Hi Naz, hope you are good. It's the STC143 that have not been updated yet because that week STC had a 2nd vote in order to choose Toothy winners. The final result just updated yesterday, so achievement for STC143 for everyone will be up to date soon. Thank you.
Báo cáo 21 giờ trước
__Naz__

__Naz__:

thank you so much
Báo cáo 18 giờ trước

zai10:

Hello. Some of my uploaded books are being rejected. It said duplicate. Well, I don't upload books that I have already published. So I don't really understand why they are being rejected.

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Trả lời   .   Báo cáo 4 ngày trước, 4:55AM
yeemei12

yeemei12 người quản trị :

Hi, files that are rejected for the reason of duplicate is not limit to only files that you published. Meaning that if the file being rejected as it's duplicate, the file is already being published by other user to mobile9, therefore yours being rejected.
Báo cáo 3 ngày trước, 7:58AM
zai10

zai10:

Oh ok. Thank you.
Báo cáo 3 ngày trước, 12:38AM
yeemei12

yeemei12 người quản trị :

You're welcome
Báo cáo 2 ngày trước, 4:12AM

raihanafatima:

hi yeemei12 i send your my theme link please display in final entry ,please send to yeongshing manager of STC &ATC

stc 144 and atc preview link


http://static.dyp.im/WzM6BwsBpr/6f2d476be34652d9e21dc905e0f9afad.png

online theme maker
http://static.dyp.im/Cgcg6DtXDJ/95336cd4cff7b370734f6a0d3eaa3a32.jpg

gallery link
http://gallery.mobile9.com/f/4314562/

myATC entry
preview


c launcher link
http://static.dyp.im/RIX4BUjESx/74373c35845fd1976c8f0e1dce68c92e.png

gallery link
http://gallery.mobile9.com/f/4314588/

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Trả lời   .   Báo cáo 5 ngày trước, 12:13PM
yeemei12

yeemei12 người quản trị :

Hi, sorry for the late response as I was on leave and just got back to work. For your information, yeongshing is currently mobile9's STC & ATC manager, you may contact her next time for helps.
Báo cáo 4 ngày trước, 1:41AM
raihanafatima

raihanafatima:

thanks
Báo cáo 3 ngày trước, 1:58PM
yeemei12

yeemei12 người quản trị :

You're welcome
Báo cáo 2 ngày trước, 4:12AM

javaexper PRO :

Hi,

I want to publish paid apps. I don't see any setting for enabling paid apps in dev. console. Pls guide me.

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Trả lời   .   Báo cáo 6 ngày trước, 9:23PM
yeemei12

yeemei12 người quản trị :

Hi, there is no option for publishing paid apps. Only free apps are able to be published.
Báo cáo 4 ngày trước, 1:55AM

MobileAndi9:

HOW DO I DELETE MY MOBILE 9 ACCOUNT???

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Trả lời   .   Báo cáo 6 ngày trước, 1:44PM
yeemei12

yeemei12 người quản trị :

Hi, you can submit the member deletion form to support@mobile9.com
Thank you.
Báo cáo 4 ngày trước, 1:58AM

babieong:

Hello, a few months ago I subscribed for premium account and paid for 1 full year in advance, as always. About last month, I was worried that next year, thr website will charge me again without my knowledge, and cancelled the subscription so that I will be the one to subscribe whenever I decide to. But then afterwards, I could no longer download premium books. My 1 year subscription hasnt ended yet, and this is kind of unfair since I paid already. What to do?

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Trả lời   .   Báo cáo 18 Oct, 5:26AM
yeemei12

yeemei12 người quản trị :

Hi, may I know how do you cancelled the subscription? Refund the payment or cancel the recurring payment? I would like to know more to help you better. Thank you.

For your information, if you have paid for a year of membership, and you have refunded the payment through PayPal, then the premium membership will be reverted as well. However, if what you did is cancel the recurring payment (in prevent of you being charged the same every year), then your membership will be maintained for a year, and it will be expired after that.
Báo cáo 3 ngày trước, 7:55AM
babieong

babieong:

I cancelled it through Paypal in the "recurring payments" page which says that cancelling something on that page would mean that no more recurring payments would be made. I haven't gotten a refund when I cancelled. And all I meant to do was cancel the recurring payment rather than cancel the premium membership I paid for last September. Thanks!
Báo cáo 3 ngày trước, 8:16AM
yeemei12

yeemei12 người quản trị :

Hi, thanks for providing the information. As replied to your email to support@mobile9.com, I have passed the message to the team and they will be checking this issue. As promised as well, I will be getting back to you as soon as I received the update. Sorry for inconvenience caused and thank you.
Báo cáo 2 ngày trước, 4:05AM

vijayrajput027 PRO :

i want to promote my apps . how i can do this..???

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Trả lời   .   Báo cáo 17 Oct, 5:35AM
yeemei12

yeemei12 người quản trị :

Hi, can you please send an email to support@mobile9.com together with the apps you would like to promote and other details. I will connect you with the person in charge to further discuss about it. Thanks.
Báo cáo 17 Oct, 5:52AM
vijayrajput027

vijayrajput027 PRO :

k sure sir.....
Báo cáo 17 Oct, 5:56AM
vijayrajput027

vijayrajput027 PRO :

already send mail sir.. please revert me back with response...thank you
Báo cáo 17 Oct, 6:02AM
yeemei12

yeemei12 người quản trị :

Hi, our salesperson should be already in touch with you.
Báo cáo 4 ngày trước, 1:59AM

elettro PRO :

I request you remove the family filter on the apps of mine that you have it on, there is nothing NAKED or SEXUAL about the apps especially Designer Therapy that is a general lifestyle app. Literally with your PARENT Filter or whatever you call it, there are ZERO downloads. Which Does not make your store the location of all our promotion. Which sucks because your customer service person has so reasonable and cool, so I hope that you can reconsider the parent lock on those apps or I have to tell these USA Fitness Celebrities we have to go to a different app store for all of their promotions.

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Trả lời   .   Báo cáo 17 Oct, 2:27AM
yeemei12

yeemei12 người quản trị :

Hi Dean, we have already discussed about this and should we have no misunderstanding anymore. Moderators have checked and family filter whichever needed, and it's aligned to our service. Hope you understand this.
Báo cáo 17 Oct, 5:59AM